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Business Operations Manager

Amsterdam, Noord-Holland, NetherlandsOperations

Job description

We are shaping the next generation of the internet to positively impact communities and industries. Our multidisciplinary team consists of 35+ industry strategists, innovators, product designers, and software engineers specializing in strategizing, designing, and developing cutting-edge Web3 solutions to address some of the big questions of our generation.

About this role

As Kryha continues to grow, we are working to professionalise the operational side of our company. We believe in calmness, clarity, and consistency in everything we do, and bringing this approach to the core of our organisation will establish a foundation for the meaningful work we strive to create every day.

The Business Operations Manager will play a pivotal role in this process. You will be responsible for key aspects of the business side of our operations, such as predictability, profitability and reporting of our programs and projects. In addition to these daily duties, you will take on operational improvement projects and lead them from identification to implementation. As such, you will be the connecting force between our project teams and our business leadership.

As a versatile team player with an innate can-do mentality, you will work alongside team members who focus on general aspects of our daily business operations such as IT, business control, and HR. Led by the Managing Director, you will become a crucial part of a team of gutsy, driven, and open-minded people who all strive for an operational process that runs like clockwork.


  • Oversee budgeting, revenue forecasting, and resources planning, and providing insights and advice to relevant team members
  • Manage our operational toolset (Productive, Exact online, etc) and make improvements along the way
  • Improve key operational processes that contribute to our strategic and operational objectives
  • Implement smart and simple policies that help professionalise our organisation and create clarity for all involved
  • Analysing our commercial data to improve profitability
  • Lead our weekly project control meeting as your podium to bring all things together

Job requirements

About you:

  • Bright thinker and a driven doer, able to envision what improvement looks like and execute on it
  • At least 3 years of experience in business operations management or a related field, preferably in an agency business
  • Autonomous, self-directed, investigative, and responsible
  • Effective communication and collaboration skills
  • Able to build consensus among directors, managers, and team members
  • Sufficient understanding of general finance and budgeting
  • Ambition to grow into a leading role in operations of a technology scale up
Amsterdam, Noord-Holland, Netherlands


Our Perks

Flexibility & Hybrid Work

Split your time between home and office every week. Work from any location in the world up to 4 weeks per year.


Join our delicious daily lunches for a small contribution. The rest is covered by us.


We’ll provide you with an NS/Business card. You also have the possibility to subscribe to Swapfiets through us.

Extra Day Off

On top of the 25 holiday days, you’ll receive 1 ”Each To Their Own” day. It's up to you to decide when to take this day off.

Trips & Events

Every year Kryha organizes special staff events, parties, and an annual company trip.

Our hiring process

First, let’s chat

Our hiring team will carefully evaluate each application, and if you’re selected our talent acquisition team will contact you to set up an introduction call and understand your goals and expectations.

For technical roles: a code challenge

If you’re applying for a developer role, you will be asked to perform a code test so we can assess your skills.

Capability interview

Your first interview with us will be focused on your skills and experience. Our talent acquisition team will let you know how to prepare yourself.

Cultural interview

Are we a good fit? In this interview, we’ll evaluate if we’re a cultural match. Let’s get to know each other a bit better and spare all of our remaining questions.


At this last stage, we will get into the specifics of your employment. We’ll make you an offer and discuss all practical details such as benefits and start date. 

Note for recruitment agencies:

We are open to your introductions if you think you can make "a match made in heaven". But only under the following conditions:

  • We require the first name and surname of the applicant

  • We require their salary expectations

  • We require a summary of your business terms, shared prior to the intro

  • Introductions need to be submitted to

Without this information, your introductions will be viewed as direct applications.